Activation Questions

My organization has many Billed Entity Numbers.  Which one should I use?

You should use the Billed Entity Number (or BEN) that has been assigned as the main or primary Billed Entity Number for your organization.  In the case of many school districts, this is the BEN that is associated with the name of the school district. 

If you are unsure about which BEN to use, contact sales@eratemanager.com for assistance.

 

How is E-rate Manager for Applicants pricing calculated?

Annual pricing for E-rate Manager for Applicants is based on the size of your organization and the number of users that will have access to E-rate Manager for Applicants. The size of the organization is determined by the information submitted in Block 2, Item 7a and Block 3, Item 8a on your previous year’s Form 471.

Number of Students/Patrons Served

Annual Pricing per User

Less than 5,000

$249

5,000 – 14,999

$499

15,000 or more

$999

 

If your organization has never filed a Form 471, pricing will be $249 per user for the first year.

If pricing for your organization does not appear to be correct, contact sales@eratemanager.com.  We will be happy to review your organizations information to ensure that you are offered the correct price.

 

My organization has applied for E-rate funding in the past, but it says that I haven’t. What should I do?

Contact sales@eratemanager.com for assistance.